Frequently Asked Questions

If you do not find an answer to your question below fell free to contact us at any time.

Common Questions

Do you charge for a quote?

Absolutely not!

How long does it take from order to installation?

Typically, most projects have a 4-6 week turnaround time. 

Are you insured?

We carry both General Liability as well as Worker’s Comp insurance. 

Do you offer painting as part of your installation package?

From time to time we do. Most projects do not require painting. 

How long have you been in the window business?

Chattahoochee has been in business since 2000.

What does your quote include?

All of our quotes are turnkey quotes with all fees and taxes included.

On rare occasions additional issues are discovered during the install process. If this were to happen, we would discuss a plan of action to handle those repairs for you. 

What are your payment terms?

We require 50% deposit on projects, but we can work with you based on your circumstances. 

Is there a specific brand of window you use?

We are able to source most brands, but we highly recommend Vinylmax for most projects. Vinylmax is a second generation family-owned company out of Ohio using only American made components. Vinylmax is recognized as a Top 100 Manufacturer by Window+Door Magazine. 

Do you use subcontractors?

Yes. We have been using the same three install crews for anywhere between 5-15 years.

What type of material is the window made of?

Most of our projects are vinyl windows manufactured using 100% virgin vinyl. On other projects, we install PVC as well as clad windows. 

How long does an install take?

Most installs can be completed in one day. Larger projects may take 2-3 days. 

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CUSTOMER REVIEWS

Here is what our clients are saying!

We would highly recommend Chattahoochee Windows and Doors. After getting a couple of quotes for our window replacement project, we received a recommendation to give Jody at Chattahoochee Windows a call. Jody was friendly, knowledgeable and guided us through the whole process. He was not sale-sy and offered us solutions that worked with our budget and the scope of work that we wanted. Once the install day arrived, we had Lucas and his team of workers who quickly and efficiently did quality work replacing our windows. We love our new windows! Thank you Chattahoochee Windows! We highly recommend!

Scott S. (Kennesaw)

Highly recommend Chattahoochee Window and Door. From the initial measurements to the final payment, everyone was professional and courteous. The Vinylmax windows I had installed are perfect for what I needed. The price was right, quality was fantastic, and craftsmanship was what one would expect. The install crew was polite, efficient, and respectful of my home and property and had the job done in one day (9 windows). Couldn’t be happier with my choice of installer. 

-Mike E. (Mableton)

The team at Chattahoochee Windows was incredible. Jody respected my time, spared me a lengthy sales pitch and presented a price that was competitive and a product that was of a very high quality. We compared Chattahoochee Windows to half a dozen different suppliers and ultimately decided that Jody, Jessica, and the team could best meet our needs and provide the individual support we were looking for. I would not hesitate to recommend Chattahoochee windows to friends and family alike — excellent company to work with!

Wes P. (Smyrna)

I requested a few quotes to replace my old and poorly sealed windows. I was happy to see their quote that was nearly half of what a big box store was trying to offer as on sale and a great deal. I felt better going with a local business and was happy with the process. The quote, paperwork, measurement, and installation were all pretty easy. If I know someone who wants new windows, I’d have to recommend that they at least get a quote from Chattahoochee. I’m no expert, but the convenience and price from a smaller company can’t be ignored.

-Erin S. (Marietta)

Just incredible – from start to finish! Everyone was so professional and friendly. They ensured that no issue fell between the cracks and called as often as needed to ensure that didn’t happen. We couldn’t be happier with our windows. They’re exactly what we wanted – very professional product and installation. They make the house look updated and awesome! Also – great price! We’ll happily use them again and have already wondered why we didn’t have more replaced.

-Diane W. (Powder Springs)

We had all of the windows in our home replaced as well as a new sliding glass door installed. We were very pleased with the job completed by Chattahoochee Windows & Doors! Jessica & Jody were thorough in their communications and always quick to respond to any questions. The price was very competitive, the product was of high quality, & the installation was very efficient. I would highly recommend Chattahoochee Windows & Doors for any window and/or door replacement/install!

– James H. (Alpharetta)

Our house is 20+ years old and needed new windows bad! After considering our options we choose Chattahoochee Windows and Doors to replace every single window in our house. Jody and his team exceeded our expectation in regards to the initial response in measuring/quoting the job, communication throughout the project and then their quality installation. I would highly recommend Chattahoochee!

– Chris G. (Kennesaw)

Super job and great communication from the installation crew and the main office. We have a quirky early-70s townhome and they were able to install the right windows to match as well as a great front door and sliding rear deck door. Highly recommended!

– Lance B. (Decatur)

We had them replace a few foggy windows and a door that had water damage. Jody was a great project manager to deal with. Prices were very competitive. Jessica was great at communicating schedule. When I had an issue with installation of door they handled it with great customer service and had it fixed.

– Amanda H. (Atlanta)

Chattahoochee Windows and Doors finished installing my new windows a few days ago. The Chattahoochee service from the initial contact to the last window installation was fantastic and I highly recommend this company.

– Dawn W. (Marietta)

We decided to work with Chattahoochee since the previous owners had worked with them before and they offered the most competitive pricing from all the quotes we gathered. After a prompt consultation, Chattahoochee put in the order for the custom size windows we needed and came out to install less than a week after they were shipped from the factory. Although one window was improperly measured, Chattahoochee put in an expedited replacement order and the correct window was installed in a month’s time. The windows are exceptional quality and install was professional and clean.

– Grant G. (Marietta)

Our recent renovation was truly outstanding. Our 11 windows were expertly replaced and a beautiful new window was added to our kitchen, elevating the look of the space. The team was highly professional and we would wholeheartedly recommend them for any future projects.

– Matt S. (Atlanta)

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(770) 904-9909

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