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Got Questions? We've Got Answers!

Welcome to our Frequently Asked Questions page! Here, we’ve gathered the answers to some of the most common questions about our windows, installation process, financing options, and more. Whether you’re curious about our products or need help with your next steps, we’re here to make everything as clear and simple as possible.

If you don’t find the answer you’re looking for, no worries—just reach out to us! Our friendly team is always happy to help.

How long does it take from order to installation?

Typically, most projects have a 4-6 week turnaround time. 

Are you insured?

We carry both General Liability as well as Worker’s Comp insurance. 

How long have you been in the window and door business?

Chattahoochee has been in business since 2000.

How long does installation take?

Most installs can be completed in one day. Larger projects may take 2-3 days. 

Do you offer painting as part of your installation package?

From time to time we do. Most projects do not require painting. 

What does your quote include?

All of our quotes are turnkey quotes with all fees and taxes included.

On rare occasions additional issues are discovered during the install process. If this were to happen, we would discuss a plan of action to handle those repairs for you. 

What are your payment terms?

We require 50% deposit on projects, but we can work with you based on your circumstances. 

Is there a specific brand of window you use?

We are able to source most brands, but we highly recommend Vinylmax for most projects. Vinylmax is a second generation family-owned company out of Ohio using only American made components. Vinylmax is recognized as a Top 100 Manufacturer by Window & Door Magazine. 

Do you use subcontractors?

Yes. We have been using the same three install crews for anywhere between 5-15 years.

What type of material is the window made of?

Most of our projects are vinyl windows manufactured using 100% virgin vinyl. On other projects, we install PVC as well as clad windows. 

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